Privacy Policy
Last Updated: [20/11/25]
Lenny Venture (“we”, “our”, or “us”) is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data in accordance with the Kenya Data Protection Act (DPA) 2019.
1. Information We Collect
We may collect the following categories of information:
1.1 Personal Information
- Full name
- Email address
- Phone number
- Billing and shipping address
- Identification details required for deliveries or warranty services
1.2 Transaction Information
- Order history
- Payment verification (handled securely by third-party payment providers such as M-Pesa, card processors, or bank platforms)
- Delivery details
1.3 Device & Usage Information
- IP address
- Browser type
- Pages visited
- Cookies and tracking technologies for analytics and performance
2. How We Use Your Information
- We use your data to:
- Process and fulfill orders
- Provide customer support
- Improve our website and services
- Send updates, promotions, or marketing messages (only with consent)
- Verify payments and manage fraud prevention
- Comply with legal obligations under Kenyan law
3. Legal Basis for Processing
Under the Kenya Data Protection Act, we rely on:
- Consent (e.g., newsletter opt-ins)
- Contractual necessity (fulfilling orders)
- Legitimate business interests (service improvement, security)
- Legal obligations (tax, compliance, anti-fraud)
4. Cookies & Tracking
We use cookies to enhance user experience, analyze traffic, and remember preferences. You can control cookie settings through your browser.
5. Sharing Your Information
We may share your data with:
- Delivery partners (e.g., Fargo, G4S, Wells Fargo, local couriers)
- Payment processors (M-Pesa, banks, card payment gateways)
- Service providers for hosting, analytics, and marketing
- Regulators, if required by law
We do not sell, rent, or trade personal data.
6. Data Storage & Security
We use industry-standard security measures to protect your data from unauthorized access, loss, or misuse.
7. Your Rights Under Kenyan Law
You have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion
- Object to processing
- Withdraw consent
- Request data portability
To exercise your rights, email: info@lennyventure.com
8. Retention Policy
We retain data only as long as necessary for business, legal, or regulatory requirements.
9. Updates to This Policy
We may modify this Privacy Policy from time to time. Updates will be posted on this page.
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